Privacy Policy
Last Updated: 28/05/2025
1. What this policy covers?
This policy sets out:
- who we are;
- how we use cookies;
- what personal data we collect and why;
- how we protect your data;
- when and how we may contact you;
- who we may share your data with;
- your rights under UK GDPR and how to exercise them;
- changes to this policy; and
- how to contact us.
2. What this policy doesn’t cover
We may utilise carefully selected third-party platforms to optimise the service we provide you with. These platforms have their own privacy policies, and we are not responsible for their practices. You can find more details within section 8 of this policy (‘Who we share your data with’).
3. Who we are
This policy applies to services provided by DII Ltd under the D3IP brand. Where our services link to this policy, it applies.
We are the data controller, or agency, in relation to the activities described in this privacy policy, unless stated otherwise.
D3IP is a brand of DII Ltd, a company registered in England and Wales. Company Registration Number: 11285095. Registered Address: Hello House, Somerford Road, Christchurch, England, BH23 3PY. Registered VAT Number: 401384042.
4. Cookies and tracking
We use cookies to improve to user experience on some of our websites. You can manage your preferences via the Cookie Control tool that pops up when you first visit the website. More information can be found in our Cookies Policy.
5. What personal data we collect and why
To provide and improve the services we offer, it is necessary to collect certain personal data.
We only collect your personal data when we have a lawful basis to do so until UK GDPR regulations. This includes:
- Consent
- Contractual necessity
- Legal obligation
- Legitimate interest
These are the main ways we collect your data and why:
5.1 When you are interacting with our websites
When you interact with our websites (www.d3ip.net and portal.d3ip.net), we use analytics cookies to collect information about your identity and how you interact with our websites. This helps us to improve functionality, content, and user experience.
We utilise a third-party service (Swoogo) to host and manage event sites on the events.d3ip.net domain. Please refer to our section 8 of this policy (‘Who we share your data with’) for details of what information Swoogo collects.
5.2 When you interact with us on social media websites
When you engage with us on social media website or mention us and / or our services, we may collect personal data to respond to queries and manage prospects. This data may relate to your identity, the organisations and individuals you affiliate with and the communication you have that relate to us.
5.3 When you register with our services
We collect personal data necessary to promote and provide you with the service you are registering for / registering your interest in, as well as maintaining security and preventing fraud. This includes data relating to your identity, organisation, D3IP account, preferences, and communications. This data is usually collected through registration / sign-up forms on our websites.
5.4 When we reach out about our services
We may send you relevant and targeted B2B communications about our services. We will only do this when the you may reasonably be interested in the services we are contacting you about.
6. How we protect your personal data
We implement stringent technical and organisational measures to protect your data, and only partner with third-party organisation who we feel meet these measures. We have outlined who we share your data with and the agreements in place under section 8 of this policy (‘Who we share your data with’).
We retain your data only as long as necessary for the purposes outlined or as required by law. Your can request that we delete your personal data by emailing info@d3ip.net. If you suspect a data breach, please contact us immediately at info@d3ip.net.
7. When we may contact you
We may contact you in the following scenarios:
- to respond to your queries;
- to provide service updates;
- to request feedback or participation in surveys;
- to conduct outreach about services you may reasonably be interested in; or
- to send marketing communications you have consented to receiving (you can withdraw consent at any time by clicking the ‘unsubscribe’ or ‘update your preferences’ links within the email).
We will never ask for your password.
8. Who we share your data with
8.1 Data Processors
We use carefully selected partners to process some of your data on our behalf. We ensure these third-parties meet strict security standards and data processing practices, and only shared data necessary to deliver and improve the services we offer you.
Recipient
|
Purpose of Processing
|
Our legal basis for processing
|
Data Location
|
Personal data collected
|
Privacy Terms
|
X-Net (Services) Ltd | To understand how users interact with our website (www.d3ip.net) in order to improve functionality, content, and user experience. |
Legitimate interest:
|
UK |
|
|
Amazon Web Services |
Secure infrastructure for website servers, databases, CRM, and logs. |
Legitimate interest:
|
UK |
|
|
MailChimp |
|
|
|
|
|
Swoogo LLC |
|
|
USA |
|
|
Microsoft |
Use Microsoft 365 to manage workflows, files and documentation; email correspondence; meetings and scheduling. |
|
|
|
|
Atlassian |
Uses of Atlassian software to manage workflows, files, and documentation. |
|
UK |
|
|
Slack |
Used for internal company communications. |
Legitimate interest:
|
USA |
|
|
Pipedrive |
CRM system |
Legitimate interest:
|
UK |
|
|
SigninApp |
To manage booking services. |
|
UK |
|
|
Moody’s |
To conduct vetting on prospects (individuals and organisations). |
Legitimate interest:
|
EU |
|
|
|
To conduct outreach and engage with prospects and respond to queries. |
|
USA |
|
8.2 Data Controllers/ Joint Controllers
Some of our website and services use third parties who collect and process your data as data controllers or joint controllers with us. These providers may collect personal data beyond the data we collect about you.
Recipient
|
Purpose of Processing
|
Our legal basis for processing
|
Data Location
|
Personal data collected
|
Privacy Terms
|
X-Net (Services) Ltd |
To understand how users interact with our website (www.d3ip.net) in order to improve functionality, content, and user experience. |
Legitimate interest:
|
UK |
|
|
Amazon Web Services |
Secure infrastructure for website servers, databases, CRM, and logs. |
Legitimate interest:
|
UK |
|
|
Microsoft |
Use Microsoft 365 to manage workflows, files and documentation; email correspondence; meetings and scheduling. |
|
|
|
|
Moody’s |
To conduct vetting on prospects (individuals and organisations). |
Legitimate interest:
|
EU |
|
|
Atlassian |
Uses of Atlassian software to manage workflows, files, and documentation. |
|
UK |
|
|
Slack |
Used for internal company communications. |
Legitimate interest:
|
USA |
|
|
Pipedrive |
CRM system |
Legitimate interest:
|
UK |
|
|
SigninApp |
To manage booking services. |
|
UK |
|
|
|
To conduct outreach and engage with prospects and respond to queries. |
|
USA |
|
9. Your rights
Under UK data protection legislation and regulations, you have maintain the following rights in relation to your personal data:
- To access your data.
- To correct your data.
- To request your data be deleted (‘right to be forgotten’).
- To restrict or object to processing.
- To withdraw consent at any time.
- Data portability.
To exercise your rights, contact info@d3ip.net. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
10. Changes to this policy
We may update this policy from time to time to reflect changes in our service. Please check this page regularly to see updates.
11. Contact us
For questions or concerns, contact our Data Protection Officer:
- Name: Gordon Fong
- Email: info@d3ip.net
- Phone: 01202 755300
- Post: D3IP, Hello House, Somerford Road, Christchurch, England, BH23 3PY.
D3IP (DII Ltd) is regulated by the Information Commissioners Office (ICO). They can be contacted through their website should you feel we are not able to meet your requests or to make a complaint.